Author Archive: scotwebadmin

Computer has VIRUS How to Restore How can I fix it?

If you are not using any antivirus software on your computer and it start to behave differently or slow down then there may be a chance that your computer is infected with a virus. It can give a lot of issues to your computer. You need to immediate install a good antivirus for this issue. The antivirus can scan your computer and can detect the virus or malware infection. You need to delete the infected item or virus from your computer by the antivirus.

You need to have the antivirus of good quality and up to date. The latest antivirus can fix problems better than the old version. You need to take care of the version of the antivirus. There should be different and enough tool to tackle your problem.

Steps to remove the virus from your computer:


  1. Save all the necessary files of your computer

You must save the important files of your computer anywhere before going for restore or removal of virus from your computer. This can protect your important data.


  1. Disconnect network:

Disconnect your computer from the network connection like modem, network cable, ESL etc.


  1. Disable the System Restore

  • Go to start then control panel and system and security

  • Click on system protection

  • Click to configure and under restore setting “Turn off system protection”


  1. Scan with Malware bytes

Restart your computer to put in safe mode by pressing F8 repeatedly while restarting, after that scan for malware.


  1. Install antivirus software

Install the antivirus and restarts the computer in safe mode. After installing the AVG Antivirus follow the steps to detect the virus and all procedure.

  1. Enable system Restore

Follow the steps Start-control panel-system security. Then click to system protection and configure it to enable then restore system setting and previous files.

  1. Reconnect to network again

  2. Automatically update window software

Manage the setting to set as automatically window update.

If you are failed to do these steps or after all these steps you don’t have any solution then you can contact to AVG Antivirus Customer Service Phone Number, they provide you phone support at your home, Contact them at: 1-844-798-3801



Computer is not Going to Sleep Mode on Windows 7 – how can I fix it?


The three major reasons behind your WINDOWS 7’s SLEEP MODE improper functionality are DRIVERS that need to updated, problems with your POWER OPTION settings and DEVICES that interrupt the sleep mode of your computer.

To update the DRIVERS to the latest version, use Windows update or check your hardware manufacturer’s website which automatically recommends DRIVERS and updates for your hardware. Make sure that you have the most current drivers for all your hardware devices, specifically the driver for your video card.


Now, check your POWER OPTION settings. Click on Start and type POWER SLEEP on its search box. When you CLICK on it, there are various options available. Click to select ‘Change when the computer sleeps’.


When ‘Put computer to sleep box’ opens you have to re-select timings and other things, for example 10 minutes, moreover you have to make sure that you do not select NEVER. After the completion of above steps CLICK on CHANGE ‘advanced power settings’.

To prevent programs from disrupting the ‘Sleep Mode’, select EXPAND Sleep, EXPAND allow wake timers and finally select Disable. But if you have to change this and let your computer sleep even during the exchange of media libraries, ‘Enable’ EXPAND for ‘Multimedia Setting’ and ‘When Sharing Media’ and then select the ‘Sleep Mode’.


To DISABLE DEVICES, follow the following steps. Go to START and type CMD in its search box to start an elevated command prompt, click on right to select CMD and finally on ‘Run as Administrator’. You can now view the devices that interrupt the sleep mode and for that, run the following command (Powercfg -devicequery wake_armed). Disable a specific device from waking the computer, by using (Powercfg -devicedisablewake “device’s name”). You will have to disable devices one by one to determine the exact device causing issue. To re-enable a device to wake the computer, run the following command (Powercfg -deviceenablewake “device’s name”).


You can also use Device Manager to disable or enable a device to wake the computer. To proceed with this, choose START, type DEVICE MANAGER in the Search box, and then click select it. Locate the device that you want and to disable or to enable double click on it.
We trust this information will help you with solving the issue.

If you are facing issues in these steps you can contact to our Technical Support Assistance at our Toll Free Number: 1-844-798-3801

How to Protect your Android Phones from Malware Attack

Fake Malicious Chrome update come on Android users, listing that it will protect you from malware but these are information stealing malware that can be uninstalled only by restoring the factory settings and their you will also loss your important data.

malware attack, avg antivirus support

The malicious file – Update_chrome.apk – is hosted on a continually changing list of pages whose URLs sport variations on expressions like “Google”, “Google apps”, “Google market”, “Android update”.

Once a victim download and install this fake Update , malware ask for administrative access to the device and when we grant the access:


  • Malware Checks for installed security applications and terminates them
  • Registers the device with the C&C server
  • Monitors SMS and call operations, collects SMS’s and call logs and sends them to C&C server
  • Shows the fake payment screen for gaining the payment card details each time user tries to access the Google Play store and send all the collected information to Russian Phone Number.

avg customer support phone number

Once it is installed in the phone this infostealer cannot be deleted , as the malware does not allow the user to deactivate its administrative access.

The only option is to remove this information stealer from the phone is doing factory reset and by doing this step you can loss you further important data.

Having a good antivirus like Avg Antivirus you can disallow these link to open and install the malware in you mobile phone, as these antivirus detect the sites and make the user to know about malware in system.

If you are having problem to download the AVG Antivirus you can contact to our Avg Antivirus Technical Support Phone Number : 1-844-798-3801(Toll Free).